Frequently Asked Questions

Everything you need to know about your BARK experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on your location.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply use our online portal to generate a prepaid return label.

How do I know which size to choose?

Each product page features a detailed 'Size & Fit' guide. We recommend measuring a similar garment you already own to compare against our specific measurements.

Are your materials sustainably sourced?

Yes, BARK is committed to ethical fashion. We use organic cotton, recycled polyesters, and eco-friendly dyes across 80% of our current seasonal collection.

Can I change or cancel my order after it's placed?

Orders are processed quickly to ensure fast delivery. You have a 60-minute window after checkout to request a cancellation or modification via our support chat.

Do you restock items that are sold out?

Many of our core pieces are restocked regularly. For limited edition drops, we recommend signing up for 'Back in Stock' notifications on the specific product page.